Rakuten Mobile, Inc. has announced the release of the upgraded Rakuten Link app for Rakuten Saikyo Plan subscribers.
The new app includes "Rakuten Link AI," an AI chat service that helps users with consultations and ideas. Some features from the “my Rakuten Mobile” subscriber support app have also been added to Rakuten Link, allowing users to easily check their monthly fees and data usage. Subscribers can now easily check their monthly data usage and mobile bill on the app's home screen.
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The Rakuten Link AI app aims to empower customers in Japan by providing high-quality answers on demand. Users can access the AI chat support by tapping on the Rakuten Link AI icon on the app home screen. They can ask a variety of questions, from information about Rakuten Mobile's offerings to ideas for hobbies and travel.
Rakuten Link AI uses extensive datasets to provide industry-specific knowledge to users. The app's search feature has also been improved to allow comprehensive searches for contacts, messages, and official accounts.
The upgraded Rakuten Link app with Rakuten Link AI is now available for Android users, with plans to launch for iOS users soon.
Rakuten Mobile will continue to support customers through the app. The company plans to expand its services and features using Rakuten AI to enhance communication and accessibility to Rakuten Group’s services.
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