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PLDT Amdocs Microsoft

PLDT Launches AI-Powered Customer Engagement Platform from Amdocs

PLDT Inc. (PLDT) has successfully launched a next-generation Customer Engagement Platform developed by Amdocs, in collaboration with Microsoft. The rollout…

Star Hub Cisco Certification

StarHub Earns Cisco Certifications, Boosts Tech Leadership

StarHub has received the Cisco Premier Provider Certification and the Cisco Powered Webex Contact Center Specialization. This solidifies its position…

Telkom Group Meta’s Llama AI

Telkom Group Boosts WhatsApp Business with Meta’s Llama AI

Telkom Group plans to onboard more Indonesian businesses onto WhatsApp, believing this will contribute to the country’s economic growth and…

NTT CPaaS

NTT Com Forms Partnership to Launch NTT CPaaS

Infobip has partnered with NTT Com Online Marketing Solutions Corporation to aid the launch of NTT's omnichannel communication platform, NTT…

APAC Conversational AI

Behind the Scenes of APAC’s Growing (24% CAGR) Conversational AI Revolution

The Asia Pacific (APAC) region is on the cusp of an AI revolution, with the conversational AI market projected to…

Bharti Airtel

Bharti Airtel Targets SMBs With Airtel IQ Marketing Communication Platform

India's telecommunications provider Bharti Airtel has announced the launch of Airtel IQ Reach, a first-of-its-kind self-serve marketing communications platform that…

Elevating Customer Experience in the Telecom Sector

Elevating Customer Experience in the Telecom Sector

Communication service providers (CSPs) understand the value of elevating customer experience and digital engagements to stand out from competition. This…

Tata Communications records strongest fiscal profit in 11 years

Tata Communications has announced its fiscal results for FY2021 and the quarter 31 March 2020.