Indosat Ooredoo Hutchison (Indosat) and Ericsson are excited to announce the successful launch of the world's first full-stack Digital Monetization Platform (DMP), a major milestone in Indonesia's digital transformation in the telecommunications sector.
This partnership is in line with Indosat's goal of boosting Indonesia's digital communication standards, supporting economic growth, and enabling real-time monetization and flexible service development to drive industry expansion. The DMP stack facilitates the smooth transfer of prepaid subscribers, showcasing a significant advancement in Indonesia's digital capabilities.
Related: Exploring 5G Monetization Strategies in the Asia Pacific
Advancing 5G Readiness and B2B Solutions
This platform, part of Ericsson's Telecom Business Support System (BSS) portfolio, enables Indosat to enhance digital services like 5G readiness and advanced B2B solutions. By allowing real-time monetization, the platform helps Indosat meet various customer needs and sets the stage for future business models leveraging 5G advancements, such as network slicing, to offer customized connectivity for both consumers and businesses.
The Digital Monetization Platform is designed to cater to approximately 100 million Indosat subscribers across Indonesia. A key achievement in this deployment was the swift migration of millions of prepaid subscribers in just 18 days, including a highly intensive 48-hour period, completed seamlessly without any disruptions.
Vikram Sinha, President Director and CEO of Indosat, stated, “The successful launch of the DMP was a testament to the collaborative effort of all stakeholders towards our shared goal. This partnership with Ericsson will help Indosat improve service quality and provide an excellent experience to our customers. Through real-time monetization and a highly adaptable platform, we are enabling new business models that will drive industry growth.”
Krishna Patil, President Director of Ericsson Indonesia, commented, “As a global ICT leader, Ericsson is dedicated to supporting Indosat in enhancing its digital offerings by providing cutting-edge innovations with top-notch technology. By deploying a full-stack DMP, we believe Indosat can enhance customer services while smoothly transitioning to the 5G network. Our longstanding partnership supports Indosat's transformation and accelerates digitalization across the country.”
Read More: Diverse Paths to 5G Monetization, Accelerating 5G Business Success
Strengthening National Connectivity and Economic Development
This achievement underscores Indosat's commitment to advancing Indonesia's digital journey by leveraging state-of-the-art technologies that strengthen national connectivity and economic development. By establishing a more resilient and efficient telecom infrastructure, Indosat is laying a solid foundation for digital inclusion, allowing Indonesians to benefit from advanced connectivity in all aspects of life.
In addition to the DMP launch, Indosat and Ericsson signed a Memorandum of Understanding (MoU) during Innovate Asia 2024 in Bangkok. The MoU outlines a commitment to jointly develop innovations in generative artificial intelligence (GenAI) and machine learning (ML) within the DMP and BSS ecosystems. This initiative aims to accelerate monetization efforts, streamline time-to-market (TTM), and introduce advanced AI-driven products that boost revenue growth. Through this groundbreaking project, Indosat and Ericsson demonstrate a shared vision for a digitally empowered Indonesia, paving the way for a strong, connected future.
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