Qvantel, a leader in Digital BSS, has announced a significant expansion in Asia by opening a new development and support center in Bangladesh in partnership with Banglalink, the country's most innovative digital operator and telecom service provider.
This collaboration allows Qvantel to provide local managed services, operations, and support to their long-standing customer, Banglalink. With a large team of BSS professionals now located in Bangladesh, Qvantel will closely collaborate with Banglalink to drive their ongoing growth and success.
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This move reinforces Banglalink's position as the fastest-growing operator in Bangladesh, helping them stay ahead in the country's digital transformation journey. As part of the VEON Group, Banglalink's digital operator strategy has led to a customer base growth of over 40 million, offering a variety of digital services in entertainment, healthcare, sports, and education.
The success of Banglalink's strategy and '4G for all' vision is positively impacting lives, promoting digital inclusion and empowerment in communities, and significantly contributing to the national economy. In 2023, Banglalink's data revenues increased by 25.7% due to the high demand for digital services, highlighting the effectiveness of their digital approach.
Huseyin Turker, Chief Technology and Information Officer at Banglalink, stated, "Banglalink is expanding rapidly, and to provide the best digital services and customer experience, it's crucial that we collaborate closely with our partners. We are excited about Qvantel's significant presence in Bangladesh, as it aligns perfectly with our vision to lead change with top industry partners. We believe Qvantel's BSS expertise will enhance our digital offerings, improve customer service, and help us maintain a competitive edge in the market."
Halim Ates, Vice President at Qvantel, affirmed that, "At Qvantel, we are thrilled to support Banglalink's digital operator strategy. It's important for us to move beyond the typical vendor-client relationship and become true business partners who achieve mutual success. By taking a partnership approach and offering local operations and support, Qvantel enables success, and we look forward to a long and prosperous partnership with Banglalink."
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