Reflecting on Cypress Telecom’s (CypressTel) remarkable 16-year journey of growth and innovation, CEO, Connee Zhang, elaborated on how the company has evolved into a leading global network service provider with Telecom Review.
In an exclusive interview, Connee delved into the strategic market focus, strong partnerships, and technological advancements that have driven the company’s success. She also highlighted how CypressTel is leveraging AI and automation to enhance its SD-WAN and SASE solutions, paving the way for continued growth and the delivery of future-ready, secure, networking offerings.
CypressTel has celebrated its 16th anniversary. Can you give an overview of the company’s development since its inception and elaborate on the factors that have shaped its growth and success over the years?
The establishment of our 16th anniversary is a proud milestone for CypressTel. Since our inception, we have grown from a single-focus business into a diversified global network service provider. When we first started, our goal was to provide reliable, efficient, connectivity solutions. However, as the industry evolved, we knew we needed to adapt and expand. This led us to broaden our portfolio significantly, incorporating advanced solutions like SD-WAN, SASE, dedicated internet access, private networks, data center colocation, cloud connect, and WAN optimization.
Our commitment to innovation has been a key driver of our success. We have made significant advancements in SD-WAN and SASE, including the introduction of our self-developed products, which have enabled us to offer a more comprehensive and varied suite of solutions to our clients. This focus on technological development has set us apart and helped us stay at the forefront of the industry.
Another major factor in our growth has been our global expansion. From our strong foundation in China and the Asia Pacific region, we have extended our service network to North America and Europe. This global presence has allowed us to support our clients wherever they are, while our deep expertise in China remains a key strength.
We have built a reliable global network. Service coverage has extended with a worldwide footprint, covering major countries such as China, Japan, the USA, Germany, the UK, Korea, Thailand, India, Australia, Singapore, Indonesia, Malaysia, and the United Arab Emirates. The rapid expansion of our global network of 140+ Network PoPs ensures high-speed, resilient connectivity across these regions. Furthermore, our strong partnerships with global leading network vendors, along with our extensive service coverage in over 300 cities, underscores our world-class service capabilities. Our network operation centers (NOC) and security operation centers (SOC) provide robust support, ensuring excellence in network management.
CypressTel stands out for its one-stop ICT solutions, low latency with 99.99% availability, and real-time monitoring and management. Our comprehensive operation and maintenance services include 24/7 managed support throughout the year, provided by a team of IT network professionals certified in CCIE, CCNP, CCNA, cloud computing, network security, and CISP. Additionally, we offer multilingual support, catering to clients in English, Chinese, Japanese and other languages. Additionally, we have been honored with numerous industry awards and have been recognized by our partners, highlighting the quality of our solutions and the dedication of our team.
Which key strategic markets and partnerships are driving CypressTel’s growth? How do these align with your long-term vision for the company?
At CypressTel, our strategic growth is built upon a combination of targeted market expansion and strong, collaborative partnerships. We have a particular focus on key markets in the Asia Pacific region, China, North America, and Europe, where we see substantial demand for advanced network solutions. Our expertise in SD-WAN, SASE, cloud connectivity, and edge computing allows us to meet the evolving needs of enterprises in these dynamic markets.
By collaborating with leading technology vendors, cloud service providers, and industry leaders, we have created a robust digital ecosystem. These ecosystems enable us to integrate best-in-class solutions into our offerings, providing our clients with access to comprehensive and innovative products and solutions, helping them scale their operations effectively. For example, our work with major cloud service providers has accelerated the deployment of cloud and edge computing, enhancing our clients’ network flexibility and scalability.
Innovation remains a core part of our long-term vision. We continuously invest in R&D to advance our SD-WAN, AI, big data, and intelligent computing capabilities. By integrating these technologies, we offer smarter, more efficient network management, allowing businesses to optimize performance, reduce costs, and adapt quickly to market changes.
How is CypressTel leveraging AI to transform SD-WAN and SASE solutions, and how will clients benefit from these innovations?
AI is a game-changer in our SD-WAN and SASE solutions, transforming the way we manage and secure enterprise networks. By integrating AI capabilities, we’ve shifted from traditional, static, rule-based configurations to intelligent, adaptive systems that can optimize performance and enhance security in real time. This leap forward is delivering tangible benefits to our clients, particularly in terms of network efficiency, cost-effectiveness, and security.
One of the key innovations is our AI-powered intelligent path selection. Unlike traditional SD-WAN, which relies on pre-configured policies and fixed parameters like latency and jitter, our AI-powered solution employs self-learning algorithms. These algorithms dynamically adjust bandwidth allocation and routing strategies based on real-time network conditions, changing application patterns, and dynamic user behavior. As a result, clients experience faster response times, improved application performance, and reduced need for manual intervention, which ultimately translates into lower operational costs and enhanced user experiences.
Additionally, our AI capabilities enable comprehensive data analysis and more nuanced decision-making. While traditional SD-WAN focuses only on basic network metrics like latency and packet loss, our AI-enhanced system analyzes extensive historical data, user behavior, and application performance metrics. This deeper analysis provides insights that support predictive decision-making, allowing the network to proactively anticipate and respond to potential issues before they impact performance. This not only optimizes traffic management but also ensures a smoother, more reliable network experience for our client.
Security is another critical area where AI is making a significant impact. Traditional SD-WAN includes basic security features; however, it often struggles to adapt quickly to new or evolving threats due to its dependence on static policies. In contrast, our AI-powered SD-WAN and SASE solutions leverage real-time data analysis to detect anomalies and potential threats automatically. The system can learn normal traffic patterns, quickly identify suspicious activity, and take immediate action, such as isolating threats or rerouting traffic to secure paths.
How will CypressTel continue to drive growth in the coming years, and how will AI and automation shape the future of networking and security solutions?
CypressTel focuses on leveraging AI and automation to drive our next phase of growth and deliver even more advanced networking and security solutions. The demand for scalable, secure, resilient, and efficient networks is greater than ever, and we are positioning ourselves to meet this need by evolving beyond traditional setups and embracing more dynamic, intelligent approaches.
Looking ahead, AI and automation will be at the core of our strategy. We are expanding our global network operation centers (NOC) and security operation centers (SOC) to provide continuous monitoring and proactive security measures. AI-powered analytics and intelligent computing will enable us to perform real-time threat detection and dynamic security adjustments, addressing the increasing demand for stronger network protection. By moving away from static security policies, our solutions can now offer a more responsive defense, quickly identifying and mitigating new and evolving threats.
We believe that the integration of AI and automation will redefine the way businesses connect, operate, and secure their networks, enabling us to support our clients in their growth journey and helping them achieve new levels of success in the digital age.