Indonesian telcos have launched new API services that aim to improve security and customer experience as part of the GSMA Open Gateway initiative. Failure to integrate APIs from the GSMA Open Gateway could have significant repercussions for Indonesian telcos. Without access to these APIs, telcos may struggle to implement enhanced security measures and deliver superior customer experiences, leaving their networks and customers vulnerable to cyber threats and dissatisfaction.
Additionally, the lack of integration may lead to non-standardized practices and interoperability issues, hindering collaboration and innovation within the telecommunications industry. Ultimately, telcos that fail to integrate GSMA Open Gateway APIs risk losing their competitive edge as they lag behind competitors in delivering innovative services and responding to market demands.
Ground-Breaking Services Enhancing Security
According to the GSMA, Indonesian telcos Telkomsel, Indosat Ooredoo Hutchison, XL Axiata, and Smartfren have launched Number Verification, SIM Swap, and Device Location services using Open Gateway APIs.
The Number Verification service simplifies mobile number verification for users, ensuring strong authentication and a consistent experience while addressing issues such as SMS delivery failures or user technology challenges.
The SIM Swap service will detect recent changes in SIM cards associated with a phone number, which is critical for avoiding account takeovers, particularly during financial transactions.
The Device Location service allows organizations to confirm a device's exact location, improving fraud detection and accuracy for services such as delivery apps, while also preventing GPS manipulation and fraudulent activity.
Transforming Accessibility and Integration
All three services use APIs from the GSMA Open Gateway— a set of common network APIs designed to give enterprise developers universal access to operator networks. This means that developers can easily integrate their applications with multiple operator networks without needing to implement different protocols or interfaces for each network. It streamlines the development process and ensures compatibility across various networks.
Access to standardized APIs speeds up the development of applications and services. Developers can leverage pre-defined API endpoints and functionalities provided by the GSMA Open Gateway, allowing them to focus on building innovative features rather than reinventing the wheel.
