Thai operators, AIS and True Corp, announced that they are preparing to launch an emergency cell broadcast service commissioned by the National Broadcasting and Telecommunications Commission (NBTC). The cell broadcast service is intended to quickly identify specific areas impacted by urgent and critical incidents such as violence, shootings, and natural disasters.
Service News
SmarTone Collaborates with Infovista to Enhance Customer Experience and Network Performance
SmarTone, a leading telecommunications company in Hong Kong, has improved customer experience and network performance by implementing Ativa™— Infovista's automated assurance solution— across its 3G, 4G, 5G, and IMS networks.
Bitera Data Center Launches to Grow Indonesian Digital Economy
Bitera, a world-class data center, officially held its Grand Launching on February 27, 2024. The inauguration was attended by several Indonesian government’s high-rank officials, including Bahlil Lahadalia, the Minister of Investment/Head of the Investment Coordinating Board, and Erick Thohir, the Minister of State-Owned Enterprises (BUMN). The presence of these key leaders reflects the strong synergy between the Indonesian government and the private sector, creating a solid foundation to drive the growth of Indonesia's digital economy.
SmarTone Shifts Telecom Operations to the Cloud
SmarTone, a Hong Kong telecommunications company, has moved its workload to the cloud to streamline prepaid charging and postpaid billing processes. The company hopes to transform business support systems (BSS) and improve customer service. SmarTone operates subsidiaries in Hong Kong and Macau, providing voice, multimedia, and mobile broadband services, as well as fixed fiber broadband services to consumers and businesses.
Viettel Debuts 5G Chipset and Human AI to Global Tech Community
At the opening ceremony of the Mobile World Congress (MWC 2024), Viettel Group officially announced its 5G chipset and Vi An— AI Human to the global technology community.
Maxis Launches Investigation into Reported Cybersecurity Breach
Maxis Berhad, a Malaysian mobile operator, is investigating an alleged cybersecurity incident after hacker group R00TK1T claimed to have breached its infrastructure and threatened to expose a "treasure trove of customer data."
Rakuten Mobile Unveils Satellite Connectivity Initiative
Rakuten Mobile has announced that it plans to offer satellite-to-cellular services in Japan, aiming to launch the service in 2026 in partnership with AST SpaceMobile. This company is creating the first space-based cellular broadband network that can be accessed directly via regular smartphones. The exact timing and scope of the service are uncertain and depend on various factors beyond Rakuten and AST SpaceMobile's control.
Jakarta's Most Secure Data Center Bitera Ready to Operate
Bitera, a state-of-the-art data center in Indonesia situated in the Kuningan area, Jakarta's central business district and key internet exchange points, has announced its operational readiness. In January 2024, Bitera successfully completed Level 5 commissioning tests, known as Integrated Systems Testing, conducted by Commissioning Agents Inc. (CAI), a prominent data center commissioning firm based in the United States. The facility initiated services for its first clients in the same month and is set to celebrate its grand launch at the end of February 2024.
Globe Telecom Enhances Philippine Connectivity
Globe Telecom Inc has activated a significant portion of its Philippine Domestic Submarine Cable Network (PDSCN), which will improve connections for customers in key areas from Luzon to Mindanao. The activated segment of the PDSCN Express Route includes various cities such as Lucena City, Quezon; Boac, Marinduque; Calatrava, Tablas Island, Romblon; Roxas City, Capiz; Placer, Masbate; Palompon, Leyte; Mactan, Cebu; Talisay City, Cebu; Tagbilaran City, Bohol; and Cagayan de Oro City, Misamis Oriental.
PTCL and DE-CIX Launch Pakistan's First Carrier-Neutral Internet Exchange
Pakistan Telecommunication Company Limited (PTCL), the largest integrated information communication technology (ICT) company in Pakistan, and DE-CIX, a leading internet exchange (IX) operator, have announced the inauguration of the Pakistan Internet Exchange (PIE) powered by DE-CIX. This is the first carrier-neutral IX in the country.